Study visas
Why study visa refusals usually come down to one document, not ten
A look at the single proof-of-funds mistake that shows up across the most common rejections.
What we collect
To process an application, Semji collects identity information (name, date of birth, passport details), contact information (email, phone), application-specific documents (financial evidence, acceptance or employment letters, photographs), and payment information processed through our payment provider — we don't store full card numbers ourselves. We also collect basic usage data (pages visited, device type) to keep the platform working properly.
How we use it
Solely to prepare, review, and submit your visa application, communicate with you about its progress, process payment for the package you choose, and improve the platform itself. We do not use your application data to build advertising profiles, and we do not sell it to data brokers or anyone else.
Who we share it with
Only as far as your application actually requires: the relevant embassy, consulate, or visa application centre (VFS Global, TLScontact, BLS International, or equivalent) you're applying through, our payment processor to handle billing, and the specialist assigned to your file internally. We do not share your data with third parties for marketing purposes.
VIP applications include an AI-assisted pre-screening step: an uploaded document is analyzed by a third-party AI provider (Anthropic) to check it against the requirements of its type and flag anything worth a specialist's attention, before that specialist reviews it themselves. The AI does not make or influence any decision about your application — it is solely a first pass for your assigned case manager. [Pending: this paragraph is new since the rest of this policy was approved, and should get its own quick legal check before relying on it publicly.]
How long we keep it
Only as long as your application needs it, plus any legally required retention period for financial or immigration-related records, then deletion on a defined schedule — consistent with what's described on The Vault.
Children's data
Applications involving a minor must be submitted by a parent or legal guardian, who is responsible for the minor's information provided to us. Semji does not knowingly collect data directly from unaccompanied minors.
Changes to this policy
If this policy changes materially, we'll update the date below and, where required, notify you directly rather than relying on you to notice a silent edit.
Last updated: June 2026.
Reviewed and approved by Semji's legal counsel.